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HISTORY,
POLICY, AND WARRANTIES
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Our
company founders James and Beulah Cox started
James Cox Saddlery in 1945. The
90's brought many changes, we decided to bring back one of the
original old saddle brands, and that's when Western Saddlery was
resurrected. Our
Circle 'C' line became our economy and medium priced saddles, with
Western being our top of the line. The main difference between the two
brands is that all of our Big 'W' Western Saddles are hand tooled and,
as with all our brands, we use the best materials for the saddles
intended use. About
this time we also purchased all the remaining equipment from a 129
year old Cincinnati, Ohio based luggage and case company (originally
this company was called Western Tray and Case Co.). We manufactured
trunk handles, etc. from those product lines. We are also making hand
tooled brief case covers. It was about this time in 1995 that we
expanded our in-house saddle manufacturing of BuenaVista Saddles, Big
'W' Stock Saddles tm , MiniHand Saddles, and Miniature Saddles. With
the onset of the new millennium came several new and resurrected
brands. We split our company into two separate divisions. James Cox
Saddlery is the retail company. Western Saddlery and Leather was the
wholesale. In 2002 we purchased the Moser Leather name from the former
CALDWELL/MOSER Tannery Leather Co. We purchased the formulas and much
of the equipment to tan and finish leather. We started tanning and
finishing leather ourselves in our own factories and joint ventures
with others. We changed our name to just Moser Leather in early 2005
and decided to downsize our company and concentrate on the core
leather tanning operation and items made out of our leathers. Through
the years we had acquired other operations such as a glove
manufacturing company, a sole dipping operation, Customade Leather
Laces (a Division of Wilson Leather), and others. We gleaned what we
needed from each of these operations and then decided to sell our
glove manufacturing division to an Amish Company called DnR
Distributing of Marion, Michigan. We sold our saddle pad manufacturing
department to his brother Harley Yoder who calls his company Badger
Pad and Tack and is located in Windsor, Missouri. The labor is more
economical than what we were paying in our plant and it was necessary
due to foreign competition. This way we can still keep jobs here in
the USA. We distribute for both of these companies. We also sold the
distribution rights to Circle ‘C’ and Big ‘W’ Western Saddlery
Saddles to a company in Oregon called Wholesale Saddle Co. We are no
longer making those lines of saddles. We brought back the old 'Buford
Saddle' Brand and were still making 'Monterey Makers Brand' of saddles
and tack when we sold those lines to Bricker Tack of Portland, Indiana
in January of 2006. Even though the saddle line is smaller now, it
does cover the needs of most customers.
These saddles are made here in the US and in Mexico and can
still be bought through Chad Bricker of Bricker Tack at 419-942-2365.
Their web site is linked to ours and shows the full line we
were once carrying. He is
also distributing most of the tack accessories that we were.
Their site is www.westernsaddleryandtanningco.com.
We offer a few of the saddles mostly for western décor
purposes (they are still functional) but what we are concentrating on
the most now is leather. Tanning
and finishing of the leather and making things out of it.
We make lots of leather straps goods and saddle and bridle
parts and rider accessories here in our plant in Hamilton.
We cut parts for various industries and have embossing ability.
We offer Tandy Leather Products, Tippman Machines, C.S. Osborne
Tools and Fiebings Products. We
also have a nice line of western belts and Western Décor items for
your home or shop. We offer a monthly saddle and tack auction where
other vendors come in and sell their goods as well as what we sell. We
offer this auction service to our western shops too. If you cannot
attend our sales to purchase you are more than welcome to send any
items you would like to thin down or dispose of for us to sell for
you. We have a full range of cutting edge technology products to
overstock or discontinued items that we sell at these auctions. We
have a very competitive commission rate. We can purchase items for you
and bid on them competitively for you up to the amount you tell us to
spend. Call for more information. Our
western saddlery , tack and riding accessories are crafted in
traditions of quality construction and appearance, in functional
designs proven by professional horseman in many performance events. We
service what we sell and we have a good testing forum for our products
through sales in our retail store. We learn how to make our products
by fixing our competitors mistakes! SALES
POLICY WE
ACCEPT: New
Customers: All
first time buyers must pay cash for pickup or COD shipouts until until
check writing credit has been established. Please fill out form. You
may also use your Visa, Mastercard, Discover or American Express. Terms
and Prices: All
prices, as listed, are FOB Hamilton, Ohio. ALL PRICES ARE SUBJECT TO
CHANGE WITHOUT NOTICE and are dependent upon prevailing prices at the
time of shipment. We are
now accepting credit card payment as listed above. For those of you
requesting an open account, this may be a good alternative for you, as
your credit card company can extend better terms (over 30 days) than
we can. We are a small company with a lower overhead; many larger
companies factor credit into their prices which drives up the final
price that you pay. By keeping credit down, we can keep our prices
down. This is no reflection on you as a credit worthy customer. We
only offer discounts to cash, COD, credit card, or net 10 day payments
on accounts. Discounts can be as high as 10%. Over 10 days and you pay
the regular price with no discount allowed. Returns
and Adjustments: To
assure proper handling, WRITTEN AUTHORIZATION must be received from
Moser Leather, prior to returning any merchandise, should it become
necessary to do so. All
merchandise being returned for adjustment must be forwarded with
transportation charges pre-paid. Moser
Leather will upon inspection either repair, replace or adjust any
merchandise which is returned for good cause. Any
merchandise, returned for other than good cause, is subject to a 20%
restocking charge. Freight
Shipments and Claims: Moser
Leather will route all shipments via the most economical means (FED
EX), but should you prefer specific routing, please state this on your
order. Shipments are usually made within five (5) working days of
receipt of an order DEPENDING UPON WORK LOAD AND OTHER CIRCUMSTANCES.
We will back order any items that we are out of, unless told
otherwise; however, all backorders are cancelled after 30 days -
please reorder. Claims
for lost or short shipments must be made by you, the consignee. We
will make every effort to assist you in locating a lost shipment, but
the claim must be filed by you. We will gladly help trace a past-due
shipment, if you let us know as soon as it becomes obvious that this
shipment has been delayed in reaching you. Limited
Warranty: Seller
warrants that the saddles sold by it will be free of defects in
workmanship or material. Should any failure to conform to this
warranty become apparent during a period of thirty (30) days after
date of sale, seller shall, upon prompt, written notice and compliance
by the customer with such instructions as it shall give with respect
to the return of defective products, correct such non-conformity by
repairs or replacement of the defective part or parts. Correction in
the manner provided above shall constitute fulfillment of all
liabilities of seller with respect to the quality of the saddle. THE
FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES OF
QUALITY, WHETHER WRITTEN, ORAL OR IMPLIED (INCLUDING ANY WARRANTY OF
MERCHANT ABILITY OR FITNESS FOR PURPOSE). THIS WARRANTY SHALL NOT BE
EXTENDED, ALTERED OR VARIED EXCEPT BY WRITTEN INSTRUMENT SIGNED BY
SELLER AND BUYER. Moser
Leather further warrants to the original buyer only Saddles that are
listed as having a 5 year warranty only on the listing on the web.
Saddles with this listing constructed on a wood tree, hide
covered tree, fiberglass covered tree or Ralide Tree, that such tree,
for a period of five (5) years, will not break or split, nor will the
horn pull out so long as the saddle is used on a horse in a reasonable
manner and under normal situations and conditions. this warranty
covers the saddle tree only. Normal replacement items, such as
billets, tie straps, cinches and saddle parts are not covered by the
five (5) year tree warranty. For any saddle tree developing such
defects (that is sold with a listing as a 5 year guaranteed tree)
within the warranty period, Moser Leather will repair or replace such
tree, at its sole option, and may charge buyer for the labor involved. Saddle
Trees themselves sold to saddlemakers have a 5 year guarantree on the
tree itself and this warranty is for them specifically and not their
customer. We will repair
or replace the tree at their option at no charge to the saddlemaker
who bought the tree from us to begin with for a period not to exceed 5
years from the purchase of the saddletree from Moser Leather. Dealers
in Moser Leather equipment are not authorized to make replacement,
adjustments, or any additional representations or warranties in
connection with the sale of Moser Leather products. In no
event, shall Moser Leather be liable under this warranty for any
amount exceeding the original price of the Moser Leather product
warranted. CONSEQUENTIAL
DAMAGES UNDER WRITTEN AND IMPLIED WARRANTIES ARE EXCLUDED. Exclusion
of Warranties: |